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Healthcare
Healthcare Provider Network
Healthcare Platform: Patient-Centric Digital Experience
Designed and built patient engagement and care coordination platform for multi-facility healthcare provider.
Challenge
Fragmented patient records across facilities, poor patient engagement, limited appointment availability visibility, manual care coordination.
Approach
Unified patient data platform, built patient engagement app with appointment booking and telemedicine, implemented care coordination workflows.
Execution
Deployed across 5 facilities serving 200K patients within 8 months.
Impact
40% increase in patient engagement, 30% reduction in no-show rates, improved care coordination efficiency, 92% patient satisfaction with digital experience.